Request loan agreement

Your loan agreement document outlines the terms and conditions of your loan and is crucial for keeping track of your financial obligations. You were emailed a signed copy of your loan agreement when you first commenced your loan.

In your loan agreement, you can find your:

• Interest rate
• Fees
• Term
• Repayment breakdown
• Contractual obligations

We understand how easy it is for emails to get lost over time; if you can't find your loan agreement in your inbox, you can request a new copy by clicking on the link below:

Request a copy of your loan agreement

This will take you to a secure form to submit your request. Once received, we’ll send a new copy of your loan agreement to your registered email address.

Please note that it may take up to 2 business days for us to process your request.

We’re committed to providing easy access to your financial information. If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at 1300 882 867 (AU) or 0800 005 797 (NZ).